State and vertical

Investigation case management for Texas PIs.

Texas investigation work runs through DPS private security licensing, Occupations Code Chapter 1702, one-party recording-law review, investigator assignments, and attorney handoffs. PI Core gives investigation teams an organized case record without replacing practitioner judgment.

Quick answer

PI Core in Texas

PI Core is Butler Solutions' investigation case management software surface for Texas private investigation firms. It supports intake, assignment, evidence records, surveillance notes, media and document organization, attorney handoff context, chain-of-custody style review, audit-oriented operations, and migration from CROSStrax, Trackops, or CaseFleet. Texas fit depends on Department of Public Safety private security regulation, Occupations Code Chapter 1702 licensing, company and individual license context, Penal Code section 16.02 recording-law review, investigator-of-record responsibility, field assignment tracking, and attorney work product expectations when the retaining customer is a law firm. PI Core does not file DPS licensing renewals, decide whether a recording is lawful, or replace investigator judgment. It gives the firm a structured place to track regulated work, evidence handling, license-review context, assignments, documents, and migration results before cutover. Pricing is $99, $149, $199, or custom by user count, with a 3-month free trial, founding cohort discount, design partner path, and migration terms described on Butler's pricing and migration pages.

PI Core in Texas

Vertical-specific, state-specific, and scoped to what the product actually supports.

This page is narrower than the Texas state hub. It is for private investigation firms evaluating PI Core specifically, not for defense firms or bail agencies reviewing the full Butler product family.

Butler is Michigan-based and serves software customers nationally. For Texas investigation firms, implementation starts with DPS license posture, company and investigator roles, surveillance workflows, attorney handoffs, source systems, evidence media, and reporting practices the firm actually uses.

Texas regulatory landscape

The state-specific rules that shape the PI Core evaluation.

Texas PI operations are shaped by DPS private security regulation, Occupations Code Chapter 1702, recording-law review, and investigator assignment control.

01

DPS private security licensing

Texas DPS regulates the private security profession under Occupations Code Chapter 1702 and related rules. PI Core can track company, license-review, investigator, assignment, and renewal reminder context. It does not file renewals or decide whether a license is active.

02

Company and investigator roles

Texas investigation work often requires clarity on which company, manager, investigator, or registered employee handled the assignment. PI Core organizes responsible-party context around the case so assignment history and deliverables are easier to review.

03

Recording-law review under Penal Code 16.02

Texas Penal Code section 16.02 is the key wiretapping and interception statute. PI Core can track audio flags, consent notes, interview context, and attorney review status. It does not decide whether a specific recording is lawful.

04

Attorney handoffs and evidence workflow

Texas investigators retained by law firms need organized reports, evidence references, surveillance notes, and delivery records. PI Core supports attorney handoff context while the firm decides privilege, work product, and reporting review.

Workflow specificity

How PI Core maps to Texas operating work.

The workflow claims below stay inside current product positioning: investigation intake, assignment, evidence organization, surveillance documentation, attorney handoff context, migration review, and audit-oriented operations.

01

Case intake and scope tracking

PI Core keeps client, attorney, subject, scope, location, due date, assignment, and review notes near the investigation record. Texas-specific license posture and company role questions can be tracked without claiming automated regulatory decisions.

02

Investigator assignment history

Texas firms need a clear record of who worked a case, when they were assigned, what they captured, and what remains open. PI Core organizes assignment history, status notes, evidence references, and reporting tasks around the case.

03

Surveillance media and report context

PI Core can organize surveillance logs, timestamps, locations, photos, video references, narrative notes, and report drafts. The page does not claim forensic hash verification, automatic admissibility analysis, or direct court evidence filing.

04

Recording-law review prompts

PI Core can make Texas recording-law review visible through audio flags, consent notes, interview context, and attorney review status. It does not decide Penal Code section 16.02 questions or replace legal analysis before a recording is made or used.

05

Parallel migration review

Texas firms moving from CROSStrax, Trackops, or CaseFleet can use the PI Core trial period for a parallel run. Imported cases, contacts, reports, evidence references, media links, assignments, and notes are reviewed before primary operations move.

City-level PI Core

Texas cities with PI Core pages.

These city+vertical pages add county court, local bar, custody, licensing, and implementation-scope context beneath this state+vertical page.

Austin

PI Core coverage for Travis County practitioners, with city-specific authority and workflow context layered under theTexas page.

Review Austin PI Core

Dallas

PI Core coverage for Dallas County practitioners, with city-specific authority and workflow context layered under theTexas page.

Review Dallas PI Core

Fort Worth

PI Core coverage for Tarrant County practitioners, with city-specific authority and workflow context layered under theTexas page.

Review Fort Worth PI Core

Houston

PI Core coverage for Harris County practitioners, with city-specific authority and workflow context layered under theTexas page.

Review Houston PI Core

San Antonio

PI Core coverage for Bexar County practitioners, with city-specific authority and workflow context layered under theTexas page.

Review San Antonio PI Core

Pricing and programs

Uniform pricing, vertical-specific evaluation.

PI Core uses Butler's uniform pricing structure: Starter at $99 per user per month, Small Team at $149 per user per month, Firm at $199 per user per month, and custom pricing above 25 users. PI Core includes a 3-month free trial. Each product has a founding cohort with 100 spots and 25% off for 2 years, plus an application-based design partner program with 10 spots per product.

Migration

Migration support for Texas PI Core teams.

PI Core migration follows Butler's existing migration program. Founding cohort customers receive migration free. Standard cloud-to-cloud migration is $499 for typical scope up to 5,000 records. Complex migration is $1,499 for multi-source histories, large document libraries, or unusual source structures. Migration fees are credited back as platform credit after 6 months of paid subscription.

  • CROSStrax
  • Trackops
  • CaseFleet
Review migration

Texas PI Core FAQ

Vertical-specific questions before a state-specific implementation.

Does PI Core serve Texas private investigation firms?

Yes. PI Core is built for investigation firms that need structured intake, assignments, evidence organization, surveillance notes, attorney handoff context, reporting workflow, audit-oriented operations, and migration support from incumbent PI or litigation case management software.

Does PI Core replace Texas DPS private security licensing?

No. PI Core can track license-review context, responsible parties, investigator assignments, and renewal reminders, but it does not file DPS renewals, determine eligibility, or replace Texas licensing review. Firm owners and licensed professionals remain responsible for compliance.

How does PI Core handle Texas recording-law questions?

PI Core can keep consent notes, audio flags, interview context, and attorney review status close to the case. It does not decide whether a recording is lawful under Texas Penal Code section 16.02. Investigators should keep practitioner or attorney review in the workflow.

Can PI Core track investigator-of-record context?

PI Core can organize responsible company, assigned investigator, task history, evidence references, notes, and report delivery around the case. It does not make regulatory determinations about who may perform a specific assignment under Chapter 1702.

Can PI Core manage Texas surveillance evidence?

PI Core supports organization of surveillance logs, timestamps, locations, narrative notes, photos, video references, report drafts, and delivery status. The page does not claim forensic hash verification or automatic admissibility analysis unless that scope is verified during implementation.

How does PI Core support attorney-requested investigations in Texas?

PI Core keeps attorney, client, case, privilege context, report drafts, supporting media, assignments, and delivery status together. This helps firms maintain a cleaner handoff record when the investigation supports litigation or criminal defense work.

Can a Texas PI firm migrate from CROSStrax, Trackops, or CaseFleet?

Yes, where usable exports or records are available. Migration review identifies cases, contacts, assignments, notes, reports, evidence references, media libraries, and active deadlines. The 3-month trial period supports a parallel run while imported records are reviewed.

What happens to active Texas investigations during migration?

Active investigations should be handled through a parallel-run plan. Investigators can validate assignments, case status, report drafts, evidence references, surveillance notes, and attorney handoffs before cutover so discrepancies surface before PI Core becomes the primary system.

Is PI Core cheaper than legacy PI software?

Butler does not position PI Core as the cheapest option. Pricing is per user at $99, $149, $199, or custom by user count, with founding cohort discounts where available. The reason to evaluate PI Core is investigation workflow fit and evidence handling discipline.

Where should a Texas investigation firm start?

Start with PI Core pricing if user count, trial period, founding cohort eligibility, and migration terms are the main questions. Use contact if the questions are DPS workflow, recording-law review, surveillance evidence, attorney handoffs, or source-system migration.

Public sources cited

Vertical-specific claims stay tied to public sources.

State and vertical information cited from public sources current as of May 4, 2026. Butler updates state+vertical content as court, licensing, and practice rules change.

Texas PI Core evaluation

Review pricing or talk through the state-specific workflow.

Use pricing if the main question is user count, trial period, founding cohort, or migration terms. Use contact if the question is state-specific court fit, source-system migration, or implementation scope.