Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following information:

• Contact form submissions: Name, email address, mobile phone number (optional), company website, and message content.
• Usage data: Pages visited, time spent, browser type, and device information collected through standard web server logs.
• Cookies: We use only essential cookies required for site functionality. We do not use advertising or tracking cookies.

2. How We Use Your Information

• To respond to your consultation requests and inquiries.
• To improve our website and services.
• To send relevant follow-up communications related to your inquiry (we will not add you to marketing lists without explicit consent).

3. SMS/Text Messaging

If you provide your mobile phone number and check the SMS consent box on our contact form, you agree to receive text messages from Butler Solutions LC. These messages may include:

• Responses to your inquiries and customer care messages.
• Appointment reminders and scheduling confirmations.
• Account and service updates related to your engagement.

Message Frequency: Message frequency varies based on your activity and interactions. We do not send marketing blasts or promotional campaigns.

Costs: Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. After opting out, you will not receive further SMS from us.

Help: Reply HELP to any message for assistance, or contact us at hello@butler.solutions.

No Sharing: We do not share your phone number or SMS consent information with third parties for their marketing purposes.

Carriers: Carriers are not liable for delayed or undelivered messages.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

• Service providers: Email delivery services used to process contact form submissions.
• Legal obligations: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/HTTPS), secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain contact form submissions for as long as necessary to fulfill your request and maintain our business relationship. You may request deletion of your data at any time by emailing us.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of any future communications.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

If you have questions about this privacy policy or your data, contact us at hello@butler.solutions.