City and vertical
Charlotte investigation work runs through North Carolina Private Protective Services Board, North Carolina one-party recording-law posture under section 15A-287, public-records workflow, evidence records, and attorney handoffs.
Quick answer
PI Core is Butler Solutions' investigation case management software surface for Charlotte private investigation firms. It supports intake, assignments, investigator notes, surveillance records, media and document organization, evidence references, attorney handoff context, audit-oriented operations, and migration from CROSStrax, Trackops, or CaseFleet. Charlotte fit depends on North Carolina Private Protective Services Board, Private Protective Services Act licensing and registration context under Chapter 74C, North Carolina one-party recording-law posture under section 15A-287, Charlotte-Mecklenburg Police Department, North Carolina Courts: Mecklenburg County, U.S. District Court: Western District of North Carolina, and local attorney handoff context. PI Core does not file licensing renewals, decide whether a recording is lawful, guarantee admissibility, or replace investigator judgment. Pricing is $99, $149, $199, or custom by user count, with a 3-month free trial and migration support.
PI Core in Charlotte
This page is narrower than the Charlotte city hub and the North Carolina PI Core page. It is for investigation firms evaluating how PI Core maps to Charlotte field and attorney handoff work.
North Carolina one-party recording-law posture under section 15A-287 is framed as practitioner-reviewed workflow context. The page does not claim automatic recording-law decisions, license filing, or evidence admissibility guarantees.
Charlotte regulatory landscape
Charlotte investigation software has to account for licensing, recording-law review, public-records workflow, evidence records, and attorney handoffs in a local legal market.
North Carolina PI work is framed through North Carolina Private Protective Services Board. Private Protective Services Act licensing and registration context under Chapter 74C. PI Core can track license-review context, assignment records, responsible staff, and case documentation without filing renewals or deciding eligibility.
North Carolina one-party recording-law posture under section 15A-287. PI Core can track audio flags, consent notes, interview context, and attorney review status; it does not decide whether a recording is lawful.
Charlotte investigations may reference Charlotte-Mecklenburg Police Department, North Carolina Courts: Mecklenburg County, and local court records. PI Core can organize records requests, documents, evidence references, and assignment notes without claiming court or police-system integration.
Charlotte investigators may support criminal defense, civil litigation, family, business, and federal matters in U.S. District Court: Western District of North Carolina. PI Core keeps attorney, matter, deliverables, evidence references, and handoff status together without deciding privilege or admissibility.
Workflow specificity
PI Core maps to Charlotte operating work by keeping assignments, evidence, communication, recording-law review context, and attorney handoff context together.
PI Core keeps client, requesting attorney, subject, assignment, investigator, due date, scope notes, and status visible for Charlotte cases. It does not decide whether a requested investigation is lawful or advisable.
Investigators can keep surveillance notes, observation windows, media references, location context, and review status close to the case record. PI Core does not automate field legality, trespass review, or recording-law judgment.
PI Core organizes documents, photos, video, audio flags, witness materials, public-record materials, and case notes around assignment and handoff context. It supports chain-of-custody style review discipline without guaranteeing admissibility.
Charlotte investigators working for lawyers can keep attorney, matter, privilege context, deliverables, review notes, and handoff status together. Attorney work product and privilege decisions remain practitioner-reviewed.
Charlotte firms moving from CROSStrax, Trackops, or CaseFleet can use the PI Core trial period for a parallel run. Imported cases, contacts, documents, media references, assignments, and active statuses are reviewed before cutover.
Pricing and programs
PI Core uses Butler's uniform pricing structure: Starter at $99 per user per month, Small Team at $149 per user per month, Firm at $199 per user per month, and custom pricing above 25 users. PI Core includes a 3-month free trial. Each product has a founding cohort with 100 spots and 25% off for 2 years, plus an application-based design partner program with 10 spots per product.
Migration
PI Core migration follows Butler's existing migration program. Founding cohort customers receive migration free. Standard cloud-to-cloud migration is $499 for typical scope up to 5,000 records. Complex migration is $1,499 for multi-source histories, large document libraries, or unusual source structures. Migration fees are credited back as platform credit after 6 months of paid subscription.
Charlotte PI Core FAQ
Yes. PI Core is built for investigation firms that need intake, assignments, evidence records, surveillance documentation, attorney handoffs, recording-law review context, audit-oriented operations, and migration support from incumbent PI systems.
No. PI Core can track license-review context, staff responsibility, assignment records, and documentation status. It does not file renewals, decide eligibility, or replace licensing review under North Carolina Private Protective Services Board.
North Carolina one-party recording-law posture under section 15A-287. PI Core tracks review context; it does not decide whether a specific recording is lawful.
Yes, as case workflow. PI Core supports assignments, surveillance notes, observation windows, media references, evidence organization, review status, and handoff tracking. Field legality, trespass, and recording decisions remain investigator-reviewed.
No direct court integration is claimed. Court and attorney sources are used to frame legal-market context. PI Core organizes investigation records, assignments, documents, evidence references, and handoffs on the firm side.
PI Core can track records-request status, source references, documents, review notes, and attorney handoff context around Charlotte-Mecklenburg Police Department. It does not guarantee access to records or override public-record exceptions.
Yes, where usable exports or records are available. Migration review identifies cases, clients, contacts, assignments, reports, documents, media references, custom fields, and active investigation risks before cutover.
No. PI Core supports structured evidence records, review status, source notes, and handoff context. Admissibility, authentication, privilege, and court use remain practitioner and attorney review questions.
Butler does not position PI Core as the cheapest option. Pricing is per user at $99, $149, $199, or custom by user count. The reason to evaluate PI Core is modern evidence and handoff workflow fit.
Start with PI Core pricing if user count, trial period, founding cohort eligibility, and migration terms are the main questions. Use contact for licensing workflow, recording-law review, surveillance evidence, attorney handoffs, or migration scoping.
Public sources cited
City and vertical information cited from public sources current as of May 5, 2026. Butler updates city+vertical content as court, licensing, and local practice sources change. The source set combines local city and county authorities with matching state-level PI Core authorities where those sources support the city-specific claims above.
Charlotte PI Core evaluation
Use pricing if the main question is user count, trial period, founding cohort, or migration terms. Use contact if the question is local court fit, source-system migration, or implementation scope.