City and vertical

Investigation case management for New York City PIs.

NYC investigation work runs through New York DOS licensing, General Business Law Article 7, one-party recording-law review, five-borough assignments, attorney handoffs, and evidence records. PI Core structures that work without replacing investigator judgment.

Quick answer

PI Core in New York City

PI Core is Butler Solutions' investigation case management software surface for New York City private investigation firms. It supports intake, assignments, investigator notes, surveillance records, media and document organization, evidence references, attorney handoff context, audit-oriented operations, and migration from CROSStrax, Trackops, or CaseFleet. NYC fit depends on New York Department of State private investigator licensing, General Business Law Article 7, licensing sections 70, 72, and 81, Penal Law section 250.05 eavesdropping context, one-party recording-law review, borough-aware assignments, and attorney handoffs in state and federal matters. PI Core does not file DOS renewals, decide whether a recording is lawful, guarantee admissibility, or replace investigator judgment. It keeps licensing, evidence, assignment, recording-law, and attorney-review context visible in the case record. Pricing is $99, $149, $199, or custom by user count, with a 3-month free trial, founding cohort discount, design partner path, and migration support.

PI Core in New York City

Vertical-specific, city-specific, and scoped to what the product actually supports.

This page is narrower than the New York City hub and the New York PI Core page. It is for investigation firms evaluating how PI Core maps to five-borough NYC field and attorney handoff work.

The page treats licensing, recording law, and evidence use as practitioner-reviewed workflow context. It does not claim automatic recording-law decisions, license filing, or evidence admissibility guarantees.

New York City regulatory landscape

The local rules and sources that shape the PI Core evaluation.

NYC investigation software has to account for state licensing, five-borough assignments, one-party recording-law review, evidence organization, and attorney handoffs.

01

DOS licensing and General Business Law Article 7

New York licenses private investigators through the Department of State and General Business Law Article 7. PI Core can track license-review context, responsible staff, assignments, and documents without filing renewals or deciding eligibility.

02

One-party recording-law review

New York Penal Law section 250.05 and recording-law guidance support one-party consent framing, but review remains practitioner-specific. PI Core can track audio flags, consent notes, and attorney review status.

03

Five-borough assignment management

NYC investigations may span Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. PI Core can organize borough, location, investigator, schedule, media, document, and review context in the case record.

04

Attorney handoffs and federal overlap

Investigation work may support state cases, SDNY matters, or EDNY matters. PI Core keeps requesting attorney, matter, deliverables, evidence references, and handoff status together without deciding privilege or admissibility.

Workflow specificity

How PI Core maps to New York City operating work.

PI Core's NYC workflow framing focuses on modern investigation operations: intake, assignment, surveillance documentation, evidence organization, recording-law review context, and attorney handoffs.

01

Intake and assignment workflow

PI Core keeps client, requesting attorney, borough, subject, assignment, investigator, due date, scope notes, and status visible. It does not decide whether a requested investigation is lawful.

02

Surveillance and media records

Investigators can keep surveillance notes, observation windows, media references, location context, and review status close to the case record. Field legality remains investigator-reviewed.

03

Recording-law review context

PI Core can make New York recording-law review visible through audio flags, consent notes, interview context, and attorney review status. It does not decide Penal Law section 250.05 questions.

04

Attorney-ready handoffs

NYC investigators working for lawyers can keep matter context, deliverables, review notes, evidence references, and delivery status together. Privilege and work product questions remain attorney-reviewed.

05

Parallel migration review

NYC firms moving from CROSStrax, Trackops, or CaseFleet can use the PI Core trial period for a parallel run. Imported cases, contacts, documents, media references, assignments, and active statuses are reviewed before cutover.

Pricing and programs

Uniform pricing, city-specific evaluation.

PI Core uses Butler's uniform pricing structure: Starter at $99 per user per month, Small Team at $149 per user per month, Firm at $199 per user per month, and custom pricing above 25 users. PI Core includes a 3-month free trial. Each product has a founding cohort with 100 spots and 25% off for 2 years, plus an application-based design partner program with 10 spots per product.

Migration

Migration support for New York City PI Core teams.

PI Core migration follows Butler's existing migration program. Founding cohort customers receive migration free. Standard cloud-to-cloud migration is $499 for typical scope up to 5,000 records. Complex migration is $1,499 for multi-source histories, large document libraries, or unusual source structures. Migration fees are credited back as platform credit after 6 months of paid subscription.

  • CROSStrax
  • Trackops
  • CaseFleet
Review migration

New York City PI Core FAQ

City-specific questions before implementation.

Does PI Core work for NYC investigation firms?

Yes. PI Core supports intake, assignments, evidence records, surveillance documentation, attorney handoffs, recording-law review context, audit-oriented operations, and migration support for investigation firms working across the five boroughs.

Does PI Core file New York DOS renewals?

No. PI Core can track license-review context, staff responsibility, assignments, documents, and reminders. It does not file DOS renewals, decide eligibility, or replace licensing review under General Business Law Article 7.

Is New York a one-party consent state?

New York is treated here as a one-party consent jurisdiction for recording-law workflow, with Penal Law section 250.05 and recording-law resources cited. PI Core tracks review context; it does not decide whether a specific recording is lawful.

Can PI Core support five-borough surveillance?

Yes, as case workflow. PI Core can track borough, location, assignment, investigator, surveillance notes, media references, and review status. It does not automate field legality, trespass, or recording-law judgment.

How does PI Core handle attorney handoffs?

PI Core can track requesting attorney, matter, scope, deliverables, evidence references, review status, and delivery context. It does not decide privilege, work product, or admissibility questions.

Does PI Core integrate directly with NYC courts?

No direct court integration is claimed. Court and federal sources frame legal-market context. PI Core organizes investigation records, assignments, documents, evidence references, and handoffs on the firm side.

Can NYC firms migrate from CROSStrax, Trackops, or CaseFleet?

Yes, where usable exports or records are available. Migration review identifies cases, clients, contacts, assignments, reports, documents, media references, custom fields, and active investigation risks before cutover.

Does PI Core guarantee evidence admissibility?

No. PI Core supports structured evidence records, review status, source notes, and handoff context. Admissibility, authentication, privilege, and court use remain practitioner and attorney review questions.

Is PI Core cheaper than legacy NYC PI software?

Butler does not position PI Core as the cheapest option. Pricing is per user at $99, $149, $199, or custom by user count. The reason to evaluate PI Core is modern evidence and handoff workflow fit.

Where should an NYC investigation firm start?

Start with PI Core pricing if user count, trial period, founding cohort eligibility, and migration terms are the main questions. Use contact for licensing workflow, recording-law review, surveillance evidence, attorney handoffs, or migration scoping.

Public sources cited

City and vertical claims stay tied to public sources.

City and vertical information cited from public sources current as of May 5, 2026. Butler updates city+vertical content as court, licensing, and local practice sources change. The source set combines local city and county authorities with matching state-level PI Core authorities where those sources support the city-specific claims above.

New York City PI Core evaluation

Review pricing or talk through the local workflow.

Use pricing if the main question is user count, trial period, founding cohort, or migration terms. Use contact if the question is local court fit, source-system migration, or implementation scope.