City and vertical
Boston investigation work runs through Massachusetts State Police: Requirements for a Private Investigator License, Massachusetts all-party recording-law posture under M.G.L. ch. 272, section 99, local records workflow, evidence records, and attorney handoffs.
Quick answer
PI Core is Butler Solutions' investigation case management software surface for Boston private investigation firms. It supports intake, assignments, investigator notes, surveillance records, media and document organization, evidence references, attorney handoff context, audit-oriented operations, and migration from CROSStrax, Trackops, or CaseFleet. Boston fit depends on Massachusetts State Police: Requirements for a Private Investigator License, Massachusetts all-party recording-law posture under M.G.L. ch. 272, section 99, City of Boston: Public Records, Boston Municipal Court, U.S. District Court: District of Massachusetts, and local attorney handoff context. PI Core does not file licensing renewals, decide whether a recording is lawful, guarantee admissibility, or replace investigator judgment. It keeps licensing, evidence, recording-law, assignment, and attorney-review context visible in the case record. Pricing is $99, $149, $199, or custom by user count, with a 3-month free trial and migration support.
PI Core in Boston
This page is narrower than the Boston city hub and the Massachusetts PI Core page. It is for investigation firms evaluating how PI Core maps to Boston field and attorney handoff work.
Massachusetts all-party recording-law posture under M.G.L. ch. 272, section 99 is framed as practitioner-reviewed workflow context. The page does not claim automatic recording-law decisions, license filing, or evidence admissibility guarantees.
Boston regulatory landscape
Boston investigation software has to account for licensing, recording-law review, public-records workflow, evidence records, and attorney handoffs in a local legal market.
Massachusetts PI work is framed through Massachusetts State Police: Requirements for a Private Investigator License. PI Core can track license-review context, assignment records, responsible staff, and case documentation without filing renewals or deciding eligibility.
Massachusetts all-party recording-law posture under M.G.L. ch. 272, section 99. PI Core can track audio flags, consent notes, interview context, and attorney review status; it does not decide whether a recording is lawful.
Boston investigations may reference City of Boston: Public Records, Boston Municipal Court, and local court records. PI Core can organize records requests, documents, evidence references, and assignment notes without claiming court or police-system integration.
Boston investigators may support criminal defense, civil litigation, family, business, and federal matters in U.S. District Court: District of Massachusetts. PI Core keeps attorney, matter, deliverables, evidence references, and handoff status together without deciding privilege or admissibility.
Workflow specificity
PI Core maps to Boston operating work by keeping assignments, evidence, communication, recording-law review context, and attorney handoff context together.
PI Core keeps client, requesting attorney, subject, assignment, investigator, due date, scope notes, and status visible for Boston cases. It does not decide whether a requested investigation is lawful or advisable.
Investigators can keep surveillance notes, observation windows, media references, location context, and review status close to the case record. PI Core does not automate field legality, trespass review, or recording-law judgment.
PI Core organizes documents, photos, video, audio flags, witness materials, public-record materials, and case notes around assignment and handoff context. It supports chain-of-custody style review discipline without guaranteeing admissibility.
Boston investigators working for lawyers can keep attorney, matter, privilege context, deliverables, review notes, and handoff status together. Attorney work product and privilege decisions remain practitioner-reviewed.
Boston firms moving from CROSStrax, Trackops, or CaseFleet can use the PI Core trial period for a parallel run. Imported cases, contacts, documents, media references, assignments, and active statuses are reviewed before cutover.
Pricing and programs
PI Core uses Butler's uniform pricing structure: Starter at $99 per user per month, Small Team at $149 per user per month, Firm at $199 per user per month, and custom pricing above 25 users. PI Core includes a 3-month free trial. Each product has a founding cohort with 100 spots and 25% off for 2 years, plus an application-based design partner program with 10 spots per product.
Migration
PI Core migration follows Butler's existing migration program. Founding cohort customers receive migration free. Standard cloud-to-cloud migration is $499 for typical scope up to 5,000 records. Complex migration is $1,499 for multi-source histories, large document libraries, or unusual source structures. Migration fees are credited back as platform credit after 6 months of paid subscription.
Boston PI Core FAQ
Yes. PI Core is built for investigation firms that need intake, assignments, evidence records, surveillance documentation, attorney handoffs, recording-law review context, audit-oriented operations, and migration support from incumbent PI systems.
No. PI Core can track license-review context, staff responsibility, assignment records, and documentation status. It does not file renewals, decide eligibility, or replace licensing review under Massachusetts State Police: Requirements for a Private Investigator License.
Massachusetts all-party recording-law posture under M.G.L. ch. 272, section 99. PI Core tracks review context; it does not decide whether a specific recording is lawful.
Yes, as case workflow. PI Core supports assignments, surveillance notes, observation windows, media references, evidence organization, review status, and handoff tracking. Field legality, trespass, and recording decisions remain investigator-reviewed.
No direct court integration is claimed. Court and attorney sources are used to frame legal-market context. PI Core organizes investigation records, assignments, documents, evidence references, and handoffs on the firm side.
PI Core can track records-request status, source references, documents, review notes, and attorney handoff context around City of Boston: Public Records. It does not guarantee access to records or override public-record exceptions.
Yes, where usable exports or records are available. Migration review identifies cases, clients, contacts, assignments, reports, documents, media references, custom fields, and active investigation risks before cutover.
No. PI Core supports structured evidence records, review status, source notes, and handoff context. Admissibility, authentication, privilege, and court use remain practitioner and attorney review questions.
Butler does not position PI Core as the cheapest option. Pricing is per user at $99, $149, $199, or custom by user count. The reason to evaluate PI Core is modern evidence and handoff workflow fit.
Start with PI Core pricing if user count, trial period, founding cohort eligibility, and migration terms are the main questions. Use contact for licensing workflow, recording-law review, surveillance evidence, attorney handoffs, or migration scoping.
Public sources cited
City and vertical information cited from public sources current as of May 5, 2026. Butler updates city+vertical content as court, licensing, and local practice sources change. The source set combines local city and county authorities with matching state-level PI Core authorities where those sources support the city-specific claims above.
Boston PI Core evaluation
Use pricing if the main question is user count, trial period, founding cohort, or migration terms. Use contact if the question is local court fit, source-system migration, or implementation scope.